Projects

THS & KTH - UX Designer and Project Manager

August 24, 2019

Role: UX Designer & Project Manager
Tech: Angular, WP Rest
Period: 2017 - 2019

I worked a part-time job while studying, assisting the student union with their IT infrastructure. My main task was securing and updating an outdated WordPress site, and implementing Cloudflare for DNS to prevent attacks. As a webmaster, I handled the administration, maintenance, and development of the THS website, fueling my passion for user experience.

While at THS, I learned new technologies like Angular.js and REST, using the website to deepen my understanding. I experimented with REST APIs and headless CMS, ultimately decoupling the front-end from WordPress and launching a modern site in 2018.

I then became Head of Communication, expanding my role to manage communication with 10,000 members and 14,000 KTH students. My goal was to create a sustainable communication platform and a lasting graphical identity, including modernizing the logo and designing new merchandise, ensuring smoother transitions and effective communication.

Illustration of a geometric construction featuring seven overlapping circles in a flower-like pattern, accompanied by technical drawing measurements.

Four colorful abstract patterns with overlapping circles and decorative elements in the corners.

As Head of Communication, I also led the implementation of a new membership system. This project required technical expertise, so I collaborated with a consultant to guide the organization in selecting a suitable system supplier for our digital transformation. The existing membership system was outdated, expensive, and failed to meet the student union's needs.

I conducted a thorough needs analysis with the team to prioritize key factors for the new supplier. This involved understanding the requirements of each user, including administrative personnel and the finance department. By interviewing stakeholders, we ensured that the new system would address all critical aspects and improve overall efficiency.

After selecting the right supplier, we moved to the next phase, which involved detailed research to understand how the new platform could meet all the needs identified in our analysis. We created a requirements specification that we and the supplier could agree upon. This involved meticulously reviewing each user story to ensure nothing was overlooked and that the supplier clearly understood the required deliverables.

I also contributed as a UX Designer, creating sketches and prototypes to help personnel visualize the system's intended design. This not only aided the supplier but also ensured that everyone involved could provide concrete feedback. My goal was to keep the design simple and avoid unnecessary complexities.

Another project I handled was rebuilding the THS website for the second time, utilizing the latest technology and making it multilingual. Inspired by the membership system project, I teamed up with a friend to explore the latest front-end frameworks. My friend acted as the tech lead, while I took full responsibility for the UI and UX. This collaboration allowed us to learn and implement cutting-edge technologies, enhancing the website's functionality and user experience.

A collection of user interface designs for a mobile application, arranged in a grid against a dark background.

Illustration of a user flow diagram with multiple screenshots from a mobile application organized in sequence.

Screenshot of a website with students participating in campus activities and interacting with each other.

Smartphone displaying THS website with pictures of students and the text "Student Life".

📲 Customizable homepage tailored to user preferences.

Smartphone displaying THS help center page with options for frequently asked questions and customer support.

💬 Chatbot integrated to improve service efficiency at the Student Union Office.